At the heart of outstanding customer experiences, personalization and data security are technologies like AI, machine learning, and blockchain. A few ways these technologies are transforming the face of personal finance.
Personal finance is being transformed by cutting-edge technologies that make possible outstanding customer experiences, personalization, and integrity of financial data. Increasingly, consumers expect financial services firms to have easy-to-use technologies that make interaction effortless, fruitful, and secure. Consumers also expect financial services firms to cater to them like never before. They hope financial services firms to understand their needs and do their best to meet such needs without being asked.
Alok Bansal is Managing Director of Visionet Systems Inc. and has 21 years of experience in managing strategy and global BPO operations. He excels in optimizing and leading the growth of financial services companies who are looking to take their mortgage operations to the next level.